Returns & Exchanges
At Runway Hit Jewelry, we want you to sparkle with confidence. If your new piece isn't a perfect match, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Jewelry
Place the jewelry in its original designer packaging, ensuring all tags are attached and the items are in unworn, pristine condition.
Print and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Check and Refund
Once our artisans inspect the return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing